Elaine

How long did you wait before deciding on physical therapy and what was the obstacle?
Not even 24 hours. When I injured myself this last time, I also didn’t know that the faster you get to physical therapy the faster you’ll improve.

What was and how bad was your problem prior to receiving physical therapy?
I dislocated my left knee cap.

What was your pain preventing you from doing?
I work at the airport and I couldn’t walk into the office.

What would you say to someone who was experiencing pain but skeptical about physical therapy?
I have been to a lot of different physical therapists throughout the years for different injuries, and this one is the best one I’ve ever been to. WHen I went to the doctor the day after I did this and they said you’re going to go to physical therapy – STAT! I though, ‘Oh, we’re not going to let it heal or rest or do something before physical therapy?’ I came here and the results were immediate.

Out of all the things that you enjoyed about coming to Preferred Physical Therapy, what did you enjoy the most?
What I like best is that when you walk into the door, everyone stops to see who is coming and says hello. The other thing is there’s very personal interactions with  everyone. And even though staff comes and goes, the core staff is still here and they’re just wonderful. In terms of treatment, I like the one on one. I like the amount of time they take. This team takes their time. They identify a problem and work on it. They don’t take shortcuts. So you really feel like you’ve gotten your money’s worth, you’ve gotten your time from them, and whatever injury you have feels much better after they’ve worked on it.

What were you wanting to achieve and did we help you to achieve it?
I wanted to be pain free and working they way I was before the injury. That’s where I am today, graduation day!